Dipika Driver Service Centre – Privacy Policy
Effective Date: 12 June 2026
At Dipika Driver Service Centre, we are committed to protecting the privacy and personal information of our customers, drivers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information:
Customer Information
- Full Name
- Mobile Number
- Email Address
- Pickup and Drop Location
- Booking Details
- Payment Information (if applicable)
Driver Information
- Full Name
- Mobile Number
- Address
- Driving License
- Aadhaar/PAN Card
- Passport-size Photograph
- Bank Account Details
- Police Verification Certificate (if available)
- Previous Employment Details
2. How We Use Your Information
We use your information to:
- Provide driver booking services
- Verify driver identity and background
- Process bookings and payments
- Contact customers regarding bookings
- Improve our services
- Comply with legal requirements
3. Driver Verification
Before assigning any driver, we collect and verify important documents including:
- Driving License
- Aadhaar Card
- Address Proof
- Photograph
- Previous Work Experience
- Background Verification
This helps ensure customer safety and service quality.
4. Information Sharing
We do not sell or rent your personal information.
Your information may only be shared with:
- Assigned drivers or customers for booking purposes
- Government authorities when required by law
- Trusted service providers who assist in operating our business
5. Data Security
We take reasonable security measures to protect your personal information from:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
6. Cookies
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
8. Booking and Cancellation
Booking details are stored securely to manage reservations and customer support. Cancellation records may be retained for operational and legal purposes.
9. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Google Maps
- Payment Gateways
These services have their own privacy policies.
10. Children’s Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
Dipika Driver Service Centre
Phone: +91 XXXXXXXXXX
Email: info@dipikadriverservice.com (replace with your official email)
Address: Kolkata, West Bengal, India
Main Services of Dipika Driver Service Centre
- ✅ Permanent Driver Supply
- ✅ Temporary Driver Booking
- ✅ Hourly Driver Service
- ✅ Daily Driver Service
- ✅ Outstation Driver Service
- ✅ Personal Chauffeur Service
- ✅ Corporate Driver Service
- ✅ Event & Wedding Driver Service
- ✅ Airport Pickup & Drop Drivers
- ✅ Driver Verification & Background Check
- ✅ 24×7 Emergency Driver Booking
- ✅ Monthly Contract Drivers
- ✅ Senior Citizen & Family Driver Assistance
This privacy policy is suitable for publishing on your website and can be customized further with your official contact details, business registration information, and applicable legal requirements.